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Tel: 020 8642 1500
    shaping our future together
     
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Latest Press Release

Following an open tendering exercise, Thames Valley Housing has selected Sutton Housing Society to take over the ownership and management of its extra-care homes at Cloverdale Court in Wallington, Sutton. More
































WELCOME TO SUTTON HOUSING SOCIETY

Sutton Housing Society aims to provide good quality affordable rented housing for people in housing need and who live in, or are connected with, the London Borough of Sutton.

We aim to deliver a flexible, cost effective and customer focused service that meets the changing needs of older people across  Sutton.

Sheltered Housing for Older People

The Society owns 400 dwellings of which approximately 250 are sheltered accommodation for older people.  Our sheltered flats are provided in a number of schemes in Sutton.  All have either a resident or visiting Scheme Manager and are linked to a Monitoring Centre for 24 hour emergency cover.

Families and Vulnerable People

Since 1992, with the support of the local council, the Society has broadened its focus by providing a small amount of general family and special needs accommodation.

Our Commitment to Quality

The Society has completed a programme of reinvestment to raise the standards of our older sheltered accommodation.  This includes redesigning some flats to make them self contained and improving communal facilities. 

As well as improvements to the physical environment the Society continuously reviews it policies, procedures and quality of service.  We aim to work together with our tenants in these reviews to ensure that we demonstrate our commitment to "shaping our future together".

What's New for Tenants

Tenant Services Authority.  Have your say    about standards in social housing.  Visit www.tenantservicesauthority.org for more information

From December 2008 we are introducing Direct Debit as a payment option. Sign up to Direct Debit between December 2008 and March 2009 and continue to use this payment method for at least 6 months and you will be entered into a free prize draw in October 2009 to win £100. See Paying your Rent for more details.

Sutton Housing Society is reviewing its procedures for resident involvement.  We are inviting residents to be involved in:

Helping to write the quarterly newsletter.
Taking part in a consultative panel to review policy and procedures
Helping us to reformat our leaflets and handbooks
Writing the resident involvement statement/strategy
Helping to plan the annual wellbeing days
Joining focus groups to review satisfaction levels and develop action plans to improve resident satisfaction

You will be able to hear more about these ideas on our Newsletters Page.  If you are interested in being involved in any of these activities, see Resident Involvement or please contact Rosie Ley on 020 8642 1500 or email info@shsoc.org.uk

Click How to use website if you would like help using this site.

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